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○Deposit: 30% to start production. ○Balance: 70% before shipment. ○Methods: T/T (Bank Transfer), PayPal (small amounts), Western Union.

While rare, accidents can happen. If you choose our DDP service, we handle the liability until delivery. For other methods, we strongly recommend adding Shipping Insurance. We will assist you in filing claims with the carrier.

Currently, we specialize in B2B Wholesale (bulk manufacturing) and do not ship single items directly to your end consumers. We ship the bulk order to your warehouse or fulfillment center.

Yes. For USA, Canada, UK, EU, and Australia, we offer DDP shipping. We handle customs clearance and pay the import duties, so the goods are delivered straight to your door hassle-free.

Standard lead time is 20 - 35 days. ○Material Prep: 3-5 days. ○Cutting & Sewing: 10-20 days. ○Finishing & QC: 3-5 days.

Yes! We believe in transparency. Upon request, our sales team can send you photos or videos of your fabric being cut, stitched, and packed. You can use these materials for your own social media marketing ("Behind the Scenes").

Your Intellectual Property is safe with us. We are happy to sign a Non-Disclosure Agreement (NDA) before you send any files. We strictly forbid our team from sharing your designs or selling your overstock to other clients.

We use a 3-Stage QC Process: 1.Incoming QC: Checking raw materials. 2.In-Process QC: Monitoring stitching on the line. 3.Final QC: 100% inspection of finished goods (trimming threads, checking measurements) before packaging.

No problem. Our in-house design team can help you create a professional Tech Pack based on your sketches or reference photos to ensure the factory understands your vision.

We offer biodegradable polybags (made from cornstarch/PLA) and recycled paper hangtags. We can also print your logo on them to reinforce your brand's sustainable story.

Yes. Many of our clients are Amazon sellers. We can print and apply FNSKU barcodes, stick "Suffocation Warning" labels on polybags, and pack cartons according to Amazon's strict warehousing standards.

Yes. We help build your brand identity. We can produce: ○Heat Transfer / Screen Print Logos. ○Custom Hangtags & Woven Labels. ○Custom Packaging (Polybags/Boxes).

Typically 7-10 days after you confirm the design and fabric.

Yes. When you place a bulk order (meeting the MOQ of 300+ pcs) for the same style, the sample fee will be deducted from your bulk invoice. Essentially, the sample becomes free.